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Airtel Nigeria
Workflow Analyst
Lagos, Nigeria · On-site · Full time · Senior level
About the role
Identify bottlenecks in IT processes and improve workflows for efficiency and cost effectiveness. Collaborate with teams to implement process improvements and manage critical applications.
What you’ll do
• Gather requirements from stakeholders. • Analyze and improve business processes. • Recommend process improvements and automation. • Monitor workflow performance using KPIs. • Govern releases and ensure compliance.
What you’ll bring
• Bachelor’s Degree in IT or related field. • 8+ years experience in system automation. • Strong knowledge of Microsoft Excel and data analysis. • Excellent communication and stakeholder management. • Certifications like PMP, PRINCE2, CBAP advantageous.
About Airtel Nigeria
Airtel Nigeria is a leading telecommunications provider with over 39.8 million subscribers offering 2G, 3G, and 4G wireless services and enterprise solutions.