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Lagos State
Telco Project / Product Manager
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage telco projects and products to enhance customer engagement and ensure quality. Oversee product lifecycle and collaborate with stakeholders for continuous improvement.
What you’ll do
• Manage relationships with partners and stakeholders. • Maintain monthly configuration and issue resolution records. • Ensure 85%-90% issue resolution rate monthly. • Enhance customer engagement and retention features. • Manage product lifecycle from concept to retirement.
What you’ll bring
• Bachelor's degree in related field. • 2-3 years project management experience. • PMP certification advantageous. • Advanced Microsoft Office skills. • Experience with software development environment.
About Lagos State
A reputable IT company based in Lagos specializing in software development and project management.