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Peraton

Technical Support Representative

Remote · United States · Full time · Entry level

$30k–$48k / year

About the role

Provide Tier I and II technical support for software, hardware, and network issues remotely. Guide users through problem diagnosis and resolution steps.

What you’ll do

• Provide Tier I and II technical software, hardware, and network support. • Analyze routine situations using automated systems. • Review and prioritize incoming requests. • Support users with information and training. • Maintain network diagrams and circuit records.

What you’ll bring

• High school diploma with 0 years experience. • U.S. Citizen able to obtain Public Trust Clearance. • High school level reading, writing, and analytical skills. • Experience with problem solving and customer solutions. • Experience providing Tier I and II technical support.

Life at Peraton

Offers medical, dental, vision, life insurance, disability, parental leave, 401(k), PTO, and company holidays.

About Peraton

Peraton is a national security company providing mission-critical solutions and technologies to government agencies and the U.S. armed forces.

Posted 3 hours ago