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Smiths Group
Technical Support Engineer
Portland, TN, United States · Hybrid · Full time · Mid level
About the role
Provide technical support, training, and customer assistance for HVAC/R and plumbing products. Serve as liaison between internal teams and field staff with some travel required.
What you’ll do
• Provide technical support and troubleshooting guidance. • Assist with on-site visits and product demonstrations. • Document support calls and solutions. • Support product investigations and training updates. • Share field trends to improve products.
What you’ll bring
• Proficient in Microsoft Office and CAD software. • Strong communication skills. • Experience in HVAC/R and plumbing industry. • Willingness to travel domestically frequently. • AS Engineering or equivalent experience preferred.
Life at Smiths Group
Inclusive culture valuing diversity, equality, and ethics. Team-oriented environment with commitment to safety and quality.
About Smiths Group
Smiths Group delivers innovative solutions with core values of safety, quality, people, and customers, focusing on inclusion and excellence.