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Samsara
Technical Account Manager
Remote · US, USA · Full time · Senior level
$86k–$130k / year
About the role
Manage customer relationships and technical support for Samsara's IoT platform. Optimize customer success and mitigate risks during critical events.
What you’ll do
• Transform customer support experience with technical proficiency. • Act as primary technical contact for assigned customers. • Understand customers' business operations and align solutions. • Build long-lasting relationships with technical stakeholders. • Maintain accurate records and contribute to team growth.
What you’ll bring
• Fluency in English. • 7+ years in technical account management or similar. • Bachelor's degree or equivalent technical expertise. • Strong technical literacy and troubleshooting skills. • Excellent communication and customer relationship skills.
Life at Samsara
Flexible remote work model with professional development stipend and comprehensive benefits. Inclusive culture supporting diversity and career growth.
About Samsara
Samsara provides a Connected Operations Cloud platform using IoT data to improve safety, efficiency, and sustainability in physical operations globally.