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MicroSourcing
Spanish Bilingual Agent
Remote · Philippines · Full time · Mid level
About the role
Provide bilingual customer support in Spanish and English, assisting with orders, prescriptions, and complaints. Ensure smooth transactions and maintain accurate records.
What you’ll do
• Help customers register and navigate online. • Advise on glasses and lenses selection. • Verify prescriptions and manage orders. • Resolve customer complaints timely. • Maintain accurate service records.
What you’ll bring
• Excellent written and verbal communication in Spanish and English. • Flexible working hours. • Experience handling escalated issues. • Creative problem-solving skills.
Life at MicroSourcing
Competitive rewards including healthcare from day one, paid time-off, bonuses, and inclusive culture. Opportunities for career growth and flexible work arrangements.
About MicroSourcing
MicroSourcing is the largest offshore managed services provider in the Philippines with over 9,000 professionals across 13 centers, committed to diversity and inclusion.