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Sierra
Software Engineer, Cloud Infrastructure
San Francisco, CA · On-site · Full time · Senior level
$230k–$390k / year
About the role
You will design, build, and operate Sierra’s cloud infrastructure across AWS and GCP, supporting multi-tenant and single-tenant environments. Your work impacts major customers and drives platform reliability, compliance, and scalability.
What you’ll do
• Design and operate cloud infrastructure on AWS and GCP. • Standardize deployments for repeatability and scalability. • Build and run compliant environments including FedRAMP. • Improve deploys and releases with tooling and automation. • Drive platform reliability through observability and incident response.
What you’ll bring
• 6+ years software or infrastructure engineering experience. • Experience with major cloud platforms (AWS, GCP, Azure). • Expertise in compute, orchestration, networking, or deploys. • Hands-on with Terraform and Kubernetes. • Strong coding skills with automation focus.
Life at Sierra
Flexible unlimited paid time off, medical/dental/vision benefits, parental leave, equity plans, and discretionary benefit stipend. Supportive culture valuing trust, customer obsession, craftsmanship, intensity, and family balance.
About Sierra
Sierra is a leading platform for customer-facing AI agents, partnering with major global brands to transform customer service and business growth.