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Talk360
Senior Voice Routing Specialist
Remote · Senior level
About the role
Own call quality and routing across global calling corridors, optimizing daily and long-term trends. Manage routing zones, codes, and origins while working cross-functionally to improve call experience.
What you’ll do
• Own call quality end to end. • Manage zones, codes, and call origins. • Update routing multiple times daily. • Collaborate cross-functionally with teams. • Move routing toward automation.
What you’ll bring
• Experience with international calling and telco routing. • NOC or technical support background. • Familiarity with routing/testing platforms. • Technical literacy in SIP and SBC concepts. • Process driven and hands-on approach.
Life at Talk360
€1,500 annual personal development budget, 25 vacation days, flexible holidays, recharge Fridays, remote work options, team lunches, and monthly allowances.
About Talk360
Talk360 is a global communications platform focused on accessible, reliable calling for African diaspora communities and beyond, connecting millions worldwide with profitable growth since 2025.