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Talk360

Senior Voice Routing Manager

Remote · Full time · Senior level

About the role

Own call quality and routing across global calling corridors, optimizing daily and long-term trends. Manage routing zones, codes, and origins while working cross-functionally to automate processes and improve user experience.

What you’ll do

• Own call quality end to end. • Manage zones, codes, and call origins. • Update routing multiple times daily. • Collaborate cross-functionally with teams. • Move routing toward automation.

What you’ll bring

• Experience with international A-Z calling and telco routing. • NOC or technical support background. • Familiarity with routing/testing platforms. • Technical literacy in SIP signalling and SBC concepts. • Process driven and hands-on approach.

Life at Talk360

€1,500 annual personal development budget and company-wide training. 25 vacation days plus holiday swap option. Recharge Fridays and work from anywhere for up to 2 weeks yearly. Weekly team lunches and regular outings. Company laptop, phone and commuting allowances.

About Talk360

Talk360 is a global communications platform focused on accessible, reliable calling for African diaspora communities. It connects millions worldwide and offers embedded calling products for partners, aiming to be the most trusted way to call any real phone number.

Posted 2 hours ago