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TripActions
Senior Manager, Client Experience
Remote · USA · Senior level
About the role
Lead pre-sales operational experiences to drive commercial success and win enterprise clients. Manage the pre-sales scoping engine and align service delivery with pricing and AI capabilities.
What you’ll do
• Lead GOS Sales Squad in late-stage enterprise sales pitches. • Simplify legacy service offerings into unified packages. • Translate service configurations into commercial narratives. • Align delivery packages with regional pricing models. • Track and report pre-sales operational health metrics.
What you’ll bring
• 5–7+ years in Pre-Sales Solutions or Customer Experience Operations. • Experience with SaaS or corporate travel ecosystems. • Strong communication and negotiation skills. • Analytical skills with capacity modeling aptitude. • Ability to enforce operational guardrails in revenue-driven environment.
About TripActions
TripActions is a corporate travel and expense management company focused on delivering innovative travel experiences.