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Toast
Senior Director Of Enablement
Remote · United States · Full time · Senior level
$173k–$355k / year
About the role
Lead Enablement vision and strategy to drive product adoption and customer success. Transform Enablement for the AI era and co-own AI self-service strategy.
What you’ll do
• Own Enablement vision, strategy, and operating model. • Lead Enablement transformation for AI era. • Run data-driven intake and prioritization process. • Co-own AI self-service strategy with Product and Customer Care. • Drive product activation and adoption.
What you’ll bring
• 10+ years in education or enablement leadership. • Experience with learning strategy and training delivery. • Led knowledge management or content operation at scale. • Hands-on experience with generative AI tools. • Strong data skills and executive communication.
Life at Toast
Competitive compensation, equity, benefits, and flexible hybrid work model. Culture values learning, innovation, and inclusivity.
About Toast
Toast creates technology to help restaurants and local businesses succeed digitally by improving operations, sales, and customer engagement.