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Chainguard
Senior Customer Success Manager
Remote · Germany · Full time · Senior level
About the role
Manage post-sales customer engagements including onboarding, implementation, and adoption. Build relationships and drive customer outcomes and value.
What you’ll do
• Drive business success planning with customers and teams. • Advocate customer needs internally. • Collaborate to resolve customer issues. • Develop technical knowledge of Chainguard. • Educate customers on product features and security.
What you’ll bring
• 5+ years in customer-facing enterprise roles. • Knowledge of security, DevSecOps, or compliance. • High autonomy and ownership. • Entrepreneurial mindset. • Strong emotional intelligence and priority management.
Life at Chainguard
Flexible remote-first culture with team meetups and stipends. Stock options with 10-year exercise period. 100% covered health insurance. Flexible time off and generous parental leave.
About Chainguard
Chainguard delivers hardened, secure, production-ready open source software builds to help organizations build faster, stay compliant, and reduce risk.