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Reformation
Seasonal Customer Love Associate
Remote · USA · Entry level
$17–$18 / hour
About the role
Provide exceptional customer service during peak season to support customer needs. Help build loyal client relationships and assist with order processing and feedback.
What you’ll do
• Provide magical customer service across all channels. • Meet and exceed performance goals. • Assist customers as stylist, friend, personal assistant. • Know shipping, fulfillment, and returns procedures. • Share feedback with internal teams.
What you’ll bring
• Organized and driven towards excellence. • Passionate about mission and products. • Friendly with strong communication skills. • Able to meet deadlines and multitask. • Flexible and productive work style.
Life at Reformation
Offers employer-sponsored medical, dental, vision insurance, commuter benefits, paid time off, retirement planning, fertility care support, clothing discount, and culture events.
About Reformation
Reformation is a sustainable fashion brand with 50+ stores worldwide, focused on climate positive and circular goals.