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Marriott International
Rooms Division Manager
Ikot Ekpene, Akwa Ibom, Nigeria · On-site · Full time · Mid level
About the role
Manage guest and employee satisfaction while maximizing financial performance of the rooms division. Oversee front office operations including bell staff, switchboard, and guest services.
What you’ll do
• Handle guest complaints and resolve conflicts. • Communicate business objectives to employees. • Manage day-to-day front office operations. • Supervise staffing to meet service and financial goals. • Support front desk team and ensure quality service.
What you’ll bring
• High School Diploma or GED with 2 years experience. • OR 2-year degree in Hospitality or related field. • Experience in guest services or front desk operations. • Strong interpersonal and communication skills. • Ability to lead and manage a team.
Life at Marriott International
Marriott International is recognized as a top employer with a strong focus on ethics and employee development.
About Marriott International
Marriott International is a leading global lodging company with over 4,100 properties in 79 countries and a large employee base worldwide.