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Coupang
Rocket Mobile Customer Support
Seoul, South Korea · Hybrid · Contract · Entry level
$20.3k / year
About the role
Provide professional consultation and activation services for Rocket Mobile customers. Handle mobile customer inquiries and activation processing efficiently.
What you’ll do
• Mobile customer consultation and activation processing. • Respond to Rocket Mobile purchase and activation inquiries. • Support Seller Support tasks as needed. • Schedule and process activation forms. • Collaborate with team for smooth operations.
What you’ll bring
• Basic PC skills. • Good communication skills. • Service-minded attitude. • Experience in mobile activation consultation preferred. • Quick learner of new systems.
Life at Coupang
Contract position with potential for full-time conversion. Flexible hybrid work with shift rotations and holiday pay.
About Coupang
Coupang is a leading e-commerce company in South Korea focused on customer satisfaction and innovation in commerce and delivery services.