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Concentra
Referral Management Coordinator
Remote · Texas, United States · Mid level
About the role
The Referral Management Coordinator processes referral requests and authorizations while ensuring quality patient experience and compliance with policies. The role involves communication with physicians, employers, and payors to support injured employees' care.
What you’ll do
• First point of escalation for case issues. • Complete daily patient referrals meeting production requirements. • Review and process specialist referral requests. • Obtain authorizations and schedule appointments. • Communicate with stakeholders and record information per policy.
What you’ll bring
• Must be Texas resident during employment. • High school diploma or GED required. • At least one year medical service delivery experience. • Proficiency with scheduling and insurance software. • Excellent communication and customer service skills.
Life at Concentra
Offers 401(k) with employer match, medical and dental plans, paid time off, tuition reimbursement, and employee discounts.
About Concentra
Concentra provides occupational health services focusing on quality care and customer service for injured employees.