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Brilliant Performance Solutions
Receptionist
Ikeja GRA, Lagos, Nigeria · On-site · Full time · Mid level
About the role
The receptionist will manage front office operations, provide excellent customer service, and handle guest check-ins and check-outs at a top hotel.
What you’ll do
• Advise guests on room features and local amenities. • Provide excellent customer service and handle calls and emails. • Input high volume reservations and note special requests. • Check-in and check-out guests to company standards. • Promote and upsell hotel facilities.
What you’ll bring
• Minimum 3 years front office experience in a reputable hotel. • Certificate in Hospitality Industry preferred. • Knowledge of hotel operational software advantageous. • OND or relevant degree required. • Positive attitude and good communication skills.
About Brilliant Performance Solutions
Brilliant Performance Solutions Limited recruits for a top-notched hotel in Ikeja GRA, Lagos.