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Wabtec

Product Support Engineer

London, United Kingdom · On-site · Full time · Mid level

About the role

Conduct support for customers and products at Wabtec UK sites and customer locations. Ensure products and services meet customer expectations safely and efficiently.

What you’ll do

• Respond to call-out requests and liaise with customers. • Diagnose and repair PIS, brakes, sanding, pantograph, shoegear. • Determine effective solutions to return trains to service. • Replace faulty parts or escalate if needed. • Conduct thorough testing before handing back trains.

What you’ll bring

• ONC or NVQ Level 3 in Mechanical/Electrical Engineering. • Strong technical aptitude and fault-finding skills. • Hands-on experience with engines and diagnostics. • Competent IT skills with MS Excel and devices. • Strong organizational and interpersonal skills.

Life at Wabtec

Wabtec values people first and fosters a culture of leadership, inclusion, and continuous improvement.

About Wabtec

Wabtec is a global provider of equipment, systems, digital solutions, and services for freight and transit rail sectors, with over 150 years of experience.

Posted 3 hours ago