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Carda Health
Member Experience Specialist
Remote · Philippines · Mid level
About the role
Support Carda Health patients from enrollment through their first clinical session. Ensure smooth onboarding, technology setup, and ongoing engagement.
What you’ll do
• Welcome new patients and confirm care package delivery. • Facilitate telehealth visits and guide device setup. • Manage telehealth appointment check-in and check-out. • Provide empathetic patient support and resolve issues. • Document interactions and track patient statuses.
What you’ll bring
• 1–3 years healthcare support or patient-facing experience. • Strong communication with older adult populations. • Comfortable with technology and software learning. • Highly organized and detail-oriented. • Empathetic and patient-focused.
Life at Carda Health
Fully remote role with a supportive and collaborative team culture. Opportunity to grow in a rapidly scaling healthcare startup.
About Carda Health
Carda Health reimagines rehab by enabling remote, convenient therapy for cardiac and pulmonary patients.