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Moniepoint
Key Account Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage relationships with key business accounts, ensuring customer satisfaction and growth. Monitor account performance and coordinate internal teams to resolve issues.
What you’ll do
• Build relationships with assigned businesses and decision makers. • Maintain contact and visit cadence, record conversations. • Monitor revenue, transaction activity and product usage. • Identify customer needs and introduce relevant products. • Coordinate onboarding, training, and service recovery.
What you’ll bring
• Bachelor’s degree. • 3+ years in B2B account management or related fields. • Experience managing customer portfolios and meeting goals. • Confidence with data, CRM tools, and field visits. • Strong communication, problem-solving and negotiation skills.
Life at Moniepoint
People-first culture prioritizing well-being, respect, and inclusivity. Focus on learning, development, and knowledge sharing. Attractive salary, pension, health insurance, and bonuses.
About Moniepoint
Moniepoint is Africa’s all-in-one financial platform serving 20 million businesses and individuals with payments, banking, credit, and business tools.