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HR & Operations Manager
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage daily business operations and staff recruitment while ensuring smooth workflow and operational efficiency. Develop policies, monitor productivity, and maintain high customer service standards.
What you’ll do
• Oversee daily business operations and workflow. • Manage staff recruitment, onboarding, and performance. • Develop and implement operational policies and SOPs. • Monitor staff productivity and accountability. • Maintain customer service standards and resolve complaints.
What you’ll bring
• Bachelor’s degree in business or related field. • Minimum 3 years operations management experience. • Experience in reputable organisation essential. • HR management experience desirable. • Strong leadership and communication skills.