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Vodstra
Head Of Operations
Island, Lagos, Nigeria · On-site · Full time · Senior level
About the role
Lead day-to-day hotel operations to enhance guest satisfaction, optimize revenue, and ensure sustainable profitability. Oversee all departments to maintain five-star service standards and operational efficiency.
What you’ll do
• Drive revenue growth through commercial strategies and upselling. • Monitor financial performance and implement growth strategies. • Enhance guest satisfaction and resolve complaints promptly. • Lead and develop departmental teams with clear KPIs. • Ensure regulatory compliance and risk management.
What you’ll bring
• Bachelor's degree in Hospitality or related field. • 7-10 years in hotel operations with senior leadership experience. • Strong leadership and communication skills. • Experience managing upscale or five-star hotel operations. • Proficiency in hotel management systems and financial management.
Life at Vodstra
Performance-focused environment valuing initiative and accountability. Competitive remuneration and benefits package.
About Vodstra
Vodstra Limited represents a prestigious five-star hotel focused on delivering luxury hospitality experiences.