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Ellington Microfinance Bank
Head Of Operations
Lekki, Lagos, Nigeria · On-site · Full time · Senior level
About the role
Lead operational functions to improve performance, controls, and customer experience. Support growth and ensure compliance with regulations.
What you’ll do
• Advise CEO on operational priorities and improvements. • Oversee daily banking operations and service delivery. • Ensure regulatory compliance and risk management. • Improve customer onboarding and service processes. • Lead and develop the Operations team.
What you’ll bring
• Knowledge of CBN regulations and banking operations. • Bachelor’s degree in related field. • Experience in operational management and process improvement. • Strong leadership and communication skills. • Familiarity with digital banking platforms.
About Ellington Microfinance Bank
Ellington Microfinance Bank Limited is a CBN-licensed financial institution focused on accessible financial services and efficient banking operations.