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Guest Relations Manager
Owerri, Imo, Nigeria · On-site · Full time · Mid level
About the role
Manage guest relations and front office operations in a new hotel. Ensure excellent guest service and problem resolution.
What you’ll do
• Manage front office and guest services. • Ensure excellent communication with guests. • Resolve guest issues promptly. • Maintain professional presentation and attitude. • Oversee guest relations team.
What you’ll bring
• Experience in international hotel group preferred. • Hospitality qualifications or guest-service experience. • Excellent communication and problem-solving skills. • Front office or guest-relations management experience. • Proven experience in five-star hotel environment.
Posted 1 day ago