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Customer.io

Gtm AI Engineer

Remote · LATAM, Canada, USA · Full time · Mid level

$140k–$170k / year

About the role

Take AI agents from prototype to production-ready systems for GTM teams. Own scale, reliability, and deployment infrastructure on GCP.

What you’ll do

• Alpha-to-production ownership of AI agents. • Instrument tracing, logging, and monitoring. • Maintain deployment pipelines and environment parity. • Own database read/write at scale. • Monitor and improve agent behavior in production.

What you’ll bring

• 4+ years in software or platform engineering. • Comfortable with GitHub PR and deploy workflows. • Experience with Kubernetes or Google Cloud. • Hands-on database administration experience. • Familiarity with LLM-based app development and prompt engineering.

Life at Customer.io

Inclusive benefits including 100% medical, dental, vision coverage, 16 weeks paid parental leave, unlimited PTO, remote work stipends, and professional development budget.

About Customer.io

Customer.io powers automated communication for over 9,000 companies, enabling smarter, relevant messaging using real-time behavioral data.

Posted 4 hours ago