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Canonical
Graduate Customer Success Manager
Remote · Lagos, Nigeria · Full time · Entry level
About the role
Support customers by resolving ticket requests and onboarding new users. Drive customer engagement campaigns and collaborate with Sales and Support teams.
What you’ll do
• Support customers by finding solutions to ticket requests. • Enrich documentation about problem solving and onboarding. • Drive campaigns targeting multiple customers. • Identify high potential and high risk customers. • Collect feedback for product team review.
What you’ll bring
• Customer-facing experience. • Empathetic with a drive to help others. • Passion for technology and Ubuntu. • Excellent presentation skills. • Strong organisational skills.
Posted 4 days ago