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Sigma Computing

Enterprise Customer Success Manager

Remote · USA · Full time · Senior level

$132k–$165k / year

About the role

Manage strategic enterprise accounts to maximize customer value and Net Dollar Retention. Guide customers in analytics and business intelligence to optimize platform use.

What you’ll do

• Build and maintain relationships with key customer decision-makers. • Leverage analytics expertise to guide platform optimization. • Develop strategies to maximize Net Dollar Retention. • Advocate customer needs to product team. • Design and deliver training sessions and workshops.

What you’ll bring

• Bachelor’s or Master’s in Business, Analytics, or related field. • 7+ years in customer success or account management in SaaS or BI. • Experience with complex enterprise sales environments. • Strong analytical and communication skills. • Experience with SQL, data visualization, and cloud analytics platforms.

Life at Sigma Computing

Offers equity, generous health benefits, flexible time off, paid parental bonding, 401k, commuter and FSA benefits, lunch program, and dog-friendly office.

About Sigma Computing

Sigma Computing provides a cloud-based analytics and business intelligence platform that enables businesses to explore live data and build intelligent applications with ease.

Posted 7 hours ago