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DeleteMe
Enterprise Customer Success Manager
Remote · USA · Mid level
About the role
Manage post-sale experience for enterprise customers protecting sensitive personal data. Serve as trusted privacy advisor to drive adoption and reduce risk exposure.
What you’ll do
• Own end-to-end customer lifecycle for enterprise accounts. • Lead onboarding, implementation, and adoption efforts. • Maintain strategic account plans and health scores. • Drive renewals, retention, and expansion opportunities. • Advise on privacy, security, and urgent escalations.
What you’ll bring
• 5+ years in Customer Success or Account Management. • Experience with enterprise renewals and churn mitigation. • Skilled in managing high-value strategic accounts. • Strong communication with security-minded stakeholders. • Ability to travel up to 20% and work ET time zone.
Life at DeleteMe
Offers comprehensive health benefits, 401k, paid parental leave, PTO, holidays, and various reimbursements.
About DeleteMe
DeleteMe is a global SaaS leader in proactive privacy protection, helping reduce personal data exposure and cybersecurity risks for enterprises and consumers.