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Canonical
Enterprise Customer Success Manager
Remote · Mid level
About the role
Manage customer success by onboarding, supporting, and expanding enterprise accounts. Collaborate across teams to align customer objectives with Canonical's products and services.
What you’ll do
• Onboard new customers and introduce products. • Coordinate projects with developers and IT managers. • Collaborate with Sales and Support on engagement plans. • Manage customer portfolio and identify growth opportunities. • Advocate for customers to improve products and satisfaction.
What you’ll bring
• 5+ years IT experience related to Linux, cloud, or data. • Excellent presentation and communication skills. • Experience improving internal processes. • Team player with cross-department interaction skills. • Knowledge of agile methodologies.
Life at Canonical
Distributed work environment with biannual in-person team sprints. Personal learning budget, annual reviews, bonuses, and wellness programs offered.
About Canonical
Canonical is a leading open source software provider, known for Ubuntu. It supports global enterprise initiatives in cloud, AI, and IoT with a distributed workforce.