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SeatGeek
Engineering Manager
Remote · USA · Full time · Senior level
$171k–$248k / year
About the role
Lead the SupportX engineering team to build and optimize fan support tools and AI-driven workflows. Shape the technical vision and roadmap to enhance customer support experience.
What you’ll do
• Manage Backend, Frontend, AI and automation engineers. • Own technical vision for support tools and integrations. • Build and iterate tools to improve fan experience. • Perform code and architecture reviews. • Provide career development and feedback to team.
What you’ll bring
• 5+ years coding experience. • 2+ years engineering management. • Proven leadership in customer experience software. • Ability to foster inclusive, collaborative teams. • Strong communication with technical and non-technical stakeholders.
Life at SeatGeek
Equity stake, discretionary bonus, flexible remote work, unlimited PTO, family leave, 401(k) matching, health and wellness benefits, event tickets, music subscriptions.
About SeatGeek
SeatGeek simplifies and modernizes the ticketing industry to unite people through live events.