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Cresta

Engagement Manager

Remote · USA · Mid level

About the role

Own how Cresta scopes, prices, and sells professional services across core platform and AI Agent product. Build a repeatable, revenue-generating sales motion for professional services.

What you’ll do

• Own SOW process end-to-end including scope, draft, price, and sell. • Scope AI Agent deployments and core-platform services. • Drive services attach and bookings on new and expansion deals. • Partner with Sales, Deal Desk, and Product to move deals fast. • Build repeatable process, templates, and pricing logic.

What you’ll bring

• 4–10 years in professional services. • 2+ years scoping and selling services engagements. • Track record driving services attach and bookings. • Technical fluency in complex deployments. • Conversational AI/contact-center AI experience preferred.

Life at Cresta

Comprehensive medical, dental, vision coverage and paid parental leave. Remote work setup budget and wellness stipend. 20 days vacation promoting work-life balance.

About Cresta

Cresta uses AI to enhance customer experience with conversational AI agents and conversation intelligence. Trusted by leading companies like United Airlines and Marriott.

Posted 5 hours ago