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Bolton White Hotels & Apartments
Duty Manager
Abuja, Nigeria · On-site · Full time · Senior level
About the role
Oversee all hotel operations during the shift ensuring seamless service, guest satisfaction, and safety. Handle operational, financial, and guest-related matters independently overnight.
What you’ll do
• Supervise all hotel departments during night shift. • Ensure smooth check-in and check-out processes. • Handle guest complaints and emergencies. • Supervise night audit and financial reporting. • Oversee hotel security and safety protocols.
What you’ll bring
• Diploma or Bachelor's in hospitality or related field. • 5-15 years hotel operations experience. • Prior supervisory or duty manager experience. • Strong leadership and decision-making skills. • Good financial and communication skills.