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Help Scout
Director Of Product Marketing
Remote · USA · Full time · Senior level
$198k–$218k / year
About the role
Lead product marketing strategy and positioning for Help Scout's platform in a competitive market. Manage product marketing function and enable company-wide understanding of product value.
What you’ll do
• Own product marketing strategy and execution. • Manage and coach Lead Product Marketing Manager. • Enable sales and support with product value frameworks. • Shape competitive intelligence and market positioning. • Lead major product launches and external storytelling.
What you’ll bring
• Experience in B2B SaaS or AI product marketing. • Expertise in positioning, messaging, and sales enablement. • Proven people management and coaching skills. • Experience marketing AI-powered products. • Strong storytelling and communication skills.
Life at Help Scout
Competitive salary with transparent formula, flexible time off, paid parental leave, home office and co-working stipends, professional development funds, and top-tier health insurance in US and Canada.
About Help Scout
Help Scout provides customer support software focused on treating customers like people, serving over 10,000 companies globally with AI-driven solutions.