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Superior Plus
Digital Experience & Customer Marketing Specialist
Remote · Canada, United States · Full time · Mid level
$61k–$76k / year
About the role
Execute and optimize customer-facing digital experiences and marketing programs across US and Canada. Improve customer engagement, satisfaction, and long-term value through digital channels and communications.
What you’ll do
• Execute and optimize digital experiences and customer marketing programs. • Deliver onboarding and adoption programs for digital platforms. • Manage customer communication calendars and contact plans. • Analyze customer feedback and digital analytics to improve engagement. • Collaborate cross-functionally to align digital experiences with brand and business priorities.
What you’ll bring
• Bachelor's degree in Marketing or related field. • 5+ years in digital marketing or customer experience roles. • Experience with digital analytics and customer insights. • Experience supporting digital platforms and self-service experiences. • Legal authorization to work in the US.
Life at Superior Plus
Supportive and inclusive culture with flexible schedules and competitive compensation. Access to employee assistance programs and professional development opportunities.