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First American Bank
Debit Card Dispute Specialist
Remote · Florida, United States · Full time · Entry level
About the role
Investigate and resolve debit card and Zelle disputes ensuring Regulation E compliance. Monitor reports and perform research related to debit card operations.
What you’ll do
• Investigate and resolve debit card disputes. • Ensure compliance with REG E and card network rules. • Process Zelle dispute claims. • Prepare MasterCard Billing and status reports. • Monitor Account Data Compromise alerts.
What you’ll bring
• High school diploma or equivalent. • Minimum one year banking experience. • Experience in debit/credit card operations preferred. • Professional communication skills. • Proficiency with Microsoft 365 products.
Life at First American Bank
Offers career growth, stability, and a community bank culture with international expertise and traditional values.
About First American Bank
First American Bank is a large privately held bank with over 60 locations and $8+ billion in assets, serving savers, borrowers, and businesses.