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Samsara
Customer Success Manager
Remote · US · Full time · Mid level
$65.6k–$88.2k / year
About the role
Manage customer success by ensuring adoption and value realization of Samsara's IoT platform. Collaborate cross-functionally to support Mid-Market customers with technical account management.
What you’ll do
• Ensure customers increase safety, efficiency, and sustainability. • Understand and explain Samsara platform capabilities. • Diagnose and resolve technical issues. • Lead strategic customer engagements and workshops. • Influence internal roadmaps for customer initiatives.
What you’ll bring
• 3-5+ years in technical customer success or related roles. • Experience with technical products and SaaS preferred. • Strong problem-solving and communication skills. • Bachelor’s degree required. • Ability to manage priorities and work under pressure.
Life at Samsara
Flexible remote work model with professional development stipend and comprehensive benefits. Inclusive culture valuing diversity and collaboration.
About Samsara
Samsara provides a Connected Operations Cloud platform using IoT data to improve physical operations in industries like transportation and manufacturing.