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AltScore
Customer Success Manager
Remote · Full time · Mid level
About the role
Manage the entire customer lifecycle to ensure client success and business growth. Collaborate cross-functionally to drive customer advocacy and strategic insights.
What you’ll do
• Own customer lifecycle from onboarding to expansion. • Drive Net Dollar Retention growth. • Advocate customer needs internally. • Use data to anticipate risks and guide strategy. • Build C-level relationships across LatAm.
What you’ll bring
• 3+ years in Customer Success or related roles. • Knowledge of credit lifecycle and B2B financing. • Understand API-based products; HubSpot a plus. • Fluent Spanish and English; Portuguese a plus. • Willingness to travel across Latin America.
Life at AltScore
Top-of-market salary with performance bonus. Remote-first with unlimited PTO and medical insurance. ESOP and growth budget included.
About AltScore
AltScore provides B2B credit infrastructure across Latin America, enabling enterprises to manage customer financing cycles efficiently.