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TRM Labs
Customer Solutions Engineer
Remote · USA · Full time · Mid level
About the role
Own the technical relationship with US federal customers from discovery to deployment. Customize and integrate TRM platform solutions to meet customer needs.
What you’ll do
• Deliver end-to-end TRM solutions. • Act as technical consultant during discovery calls. • Present TRM APIs and architecture. • Develop integration resources and documentation. • Support customers through integration and troubleshooting.
What you’ll bring
• Experience in pre- and post-sales technical roles. • US Citizenship required. • Strong customer-facing skills. • Experience customizing API-based SaaS products. • Proficient in scripting languages like Python or JavaScript.
Life at TRM Labs
High velocity, high ownership team focused on impact and continuous feedback. Remote-first with flexible collaboration.
About TRM Labs
TRM Labs provides AI-powered intelligence solutions to help agencies investigate and disrupt crime globally, making the world safer.