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LEAM Consulting
Customer Service Representative
Shomolu, Lagos, Nigeria · On-site · Full time · Entry level
₦100k–₦120k / month
About the role
Coordinate communication between clients, riders and the company to ensure smooth service delivery. Handle customer inquiries and complaints professionally and patiently.
What you’ll do
• Contact riders to confirm deliveries and follow up on orders. • Call clients to provide updates on orders and completion times. • Handle complaints with patience and professionalism. • Ensure smooth communication between company, riders and customers.
What you’ll bring
• 1-2 years experience in customer service or support. • Patient and calm with difficult or frustrated riders. • HND or B.Sc in related field. • Confident and professional phone handling.
About LEAM Consulting
LEAM Consulting Limited is a leading consulting firm in Nigeria specializing in professional certification training, HR advisory, business development, and IT consulting services.