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Five Star Solutions
Customer Service Representative
Remote · United States · Full time · Entry level
$14 / hour
About the role
Support customers with their natural gas utility accounts by answering billing and account questions. Provide a positive customer experience while handling payments and account issues.
What you’ll do
• Assist customers with natural gas bill questions. • Process and assist with customer payments. • Research and resolve account-related issues. • Explain billing information and payment options. • Update and maintain accurate customer account information.
What you’ll bring
• 1 year customer service or call center experience preferred. • Strong verbal and written communication skills. • Comfortable with billing and account information. • Strong attention to detail. • Ability to navigate multiple computer systems.
Life at Five Star Solutions
Five Star Solutions values diversity and provides a professional, inclusive work environment. They are an EOE/Veterans/Disabled/LGBT employer.
About Five Star Solutions
Five Star Solutions provides customer service support for natural gas utility accounts across multiple US states.