Find your next role
Discover roles across ambitious teams
4,264 jobs
- More jobs
Bertelsmann-Jobs
Customer Service Representative
Remote · Westminster, Maryland, United States · Full time · Mid level
$45.2k / year
About the role
Provide exceptional customer service by supporting order fulfillment and resolving inquiries. Collaborate with internal teams to ensure timely and accurate service.
What you’ll do
• Serve as primary contact for customers and partners. • Process and research customer orders using SAP. • Track shipments and resolve delivery issues. • Collaborate with internal teams to solve complex inquiries.
What you’ll bring
• High school diploma or equivalent required. • 2-3 years customer service experience preferred. • Strong communication and problem-solving skills. • Proficiency in Microsoft Excel and Outlook. • Experience with SAP and CRM platforms a plus.
Life at Bertelsmann-Jobs
Eligible for bonus or profit share based on company results. Affirmative Action/Equal Opportunity Employer.
About Bertelsmann-Jobs
Penguin Random House is the world's largest general trade book publisher and a division of Bertelsmann AG, a leading global media company.