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De Christie’s Ruby Spa
Customer Service Officer
Lagos, Nigeria · On-site · Full time · Entry level
₦75k–₦150k / month
About the role
Serve as the key contact for clients ensuring excellent service from inquiry to follow-up. Manage bookings, handle complaints, and build lasting client relationships.
What you’ll do
• Welcome clients warmly and professionally. • Respond promptly to inquiries via multiple channels. • Manage bookings, cancellations, and rescheduling. • Handle complaints and escalate unresolved issues. • Promote spa services and maintain accurate records.
What you’ll bring
• Excellent communication and interpersonal skills. • Positive attitude and customer-focused approach. • Ability to manage appointments and resolve complaints. • Organized and professional conduct. • Willingness to work full-time on-site.
Life at De Christie’s Ruby Spa
Committed to quality service, professionalism, and customer satisfaction in a welcoming environment.
About De Christie’s Ruby Spa
De Christie’s Ruby Spa is a beauty and wellness destination focused on exceptional care and personalized client experiences.