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Basscomm Group
Customer Relationship Management Officer
Maryland, Lagos, Nigeria · On-site · Full time · Mid level
₦100k–₦150k / month
About the role
Manage customer relationships, maintain accurate records, follow up on leads and enquiries, and ensure excellent customer satisfaction.
What you’ll do
• Plan and support digital marketing activities. • Develop creative content ideas for online platforms. • Create and publish engaging online content. • Manage website content and track analytics. • Monitor official email and ensure prompt responses.
What you’ll bring
• B.Sc. or HND in related field. • 2-4 years experience in CRM or digital marketing. • Proficiency in social media and analytics tools. • Good knowledge of CRM software and Microsoft Office. • Strong communication and organizational skills.
About Basscomm Group
Basscomm is a Mechanical and Electrical Contractor operating throughout Nigeria, known for efficient project completion and high quality.