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Cloudbeds
Customer Growth Manager
Remote · Canada, USA · Full time · Mid level
$120k / year
About the role
Focus on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. Build and manage a customer pipeline to achieve above-quota sales performance.
What you’ll do
• Meet and exceed ambitious sales targets and revenue goals. • Develop and maintain strong relationships with key stakeholders. • Identify upselling opportunities through strategic account analysis. • Prepare and deliver tailored sales presentations and proposals. • Collaborate with onboarding and product teams for smooth implementation.
What you’ll bring
• Proven success in sales with upselling or account expansion. • Experience or education in hospitality operations. • Strong understanding of hospitality industry trends. • Excellent communication and negotiation skills. • Proficiency with Salesforce, Google Suite, Groove, Zendesk, Canva, Generative AI.
Life at Cloudbeds
Remote-first culture with fully paid parental leave, PTO, home office stipend, and professional development courses.
About Cloudbeds
Cloudbeds provides a unified platform powering hotels in 150 countries, transforming hospitality operations with AI-powered solutions.