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Nikemfol
Customer Experience Support Officer
Lagos, Nigeria · On-site · Full time · Entry level
₦75k–₦150k / month
About the role
Serve as the friendly voice of Nikemfol by interacting with clients and ensuring a seamless customer experience. Address inquiries and help customers navigate offerings confidently.
What you’ll do
• Respond promptly to inquiries via chat, email, and phone. • Listen actively and troubleshoot client issues. • Provide clear details on services and processes. • Log feedback to improve service delivery. • Collaborate with team members for smooth operations.
What you’ll bring
• Minimum HND/B.Sc. in any field. • Passion for helping people and service delivery. • No prior experience required; training provided. • Excellent written and verbal communication. • Comfortable with office tools and messaging apps.
Life at Nikemfol
Extensive training and continuous career development. Supportive, collaborative, and inclusive work culture.
About Nikemfol
Nikemfol is an emerging fashion brand specializing in high-quality, culturally inspired contemporary apparel for modern consumers.