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CleanChoice Energy

Customer Experience Specialist

Remote · United States · Full time · Entry level

$20–$25 / hour

About the role

Provide customer support, issue resolution, education, and quality assurance for CleanChoice Energy customers. Serve as the voice of the company to build positive customer relationships and increase retention.

What you’ll do

• Provide prompt customer assistance via phone, email, chat. • Investigate and resolve customer inquiries and issues. • Develop deep product/service knowledge. • Maintain accurate customer records in CRM. • Educate customers on product features and benefits.

What you’ll bring

• High School Diploma minimum, bachelor's preferred. • Previous customer service experience preferred. • Excellent written and verbal communication skills. • Strong problem-solving and critical-thinking abilities. • Proficiency with Salesforce and customer support tools.

Life at CleanChoice Energy

Offers a robust benefits package and supports a diverse, multidisciplinary staff. Committed to equal opportunity employment.

About CleanChoice Energy

CleanChoice Energy is a national renewable energy company focused on switching homes and businesses to 100% clean, pollution-free energy to combat climate change.

Posted 2 hours ago