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Torah Holdings
Customer Experience Manager
Abuja, Nigeria · On-site · Full time · Mid level
About the role
Ensure customers receive excellent service at every interaction stage. Develop standards, manage feedback, and improve satisfaction.
What you’ll do
• Recommend process improvements. • Develop complaint and feedback procedures. • Implement customer experience strategies. • Train employees on service standards. • Handle escalated customer complaints.
What you’ll bring
• Relevant qualifications and experience.
About Torah Holdings
Torah Holdings Limited is a diversified company in real estate, investment, financial advisory, and communications.
Posted 12 hours ago