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Foremost Radiology Consultants FRCL

Customer Experience Manager

Surulere, Lagos, Nigeria · On-site · Full time · Mid level

About the role

Lead customer experience operations to improve service delivery and maintain high satisfaction. Manage teams, processes, and customer interactions effectively in healthcare.

What you’ll do

• Lead customer experience operations. • Develop and implement service improvement strategies. • Manage customer complaints. • Monitor team performance. • Streamline processes for excellent patient experience.

What you’ll bring

• Experienced and highly organised. • Strong managerial skills. • Proven ability to lead teams. • Proactive and detail-oriented. • Healthcare sector experience preferred.

Posted 15 hours ago

4,451 jobs

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About the role

What you’ll do

What you’ll bring