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Heritage Kidney and Medical Care (HKMC)
Customer Care Representative (Front Desk)
Abuja, Nigeria · On-site · Full time · Mid level
About the role
Serve as the first point of contact for patients and visitors, ensuring a smooth and positive experience. Handle inquiries, complaints, appointments, and patient registration.
What you’ll do
• Attend to patients and visitors courteously. • Handle inquiries and complaints. • Manage appointments and patient registration process.
What you’ll bring
• Degree in relevant field. • At least 2 years customer service experience. • Good communication and interpersonal skills. • Strong problem-solving and attention to detail. • Proficient in basic computer applications.
About Heritage Kidney and Medical Care (HKMC)
Heritage Kidney and Medical Care is a specialist healthcare institution providing renal and related healthcare services including dialysis and kidney transplantation.