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Fairmoney Microfinance Bank
Collections Specialist, SME
Abuja, Nigeria · Hybrid · Full time · Mid level
About the role
Manage collections for SME loans by negotiating payment plans and engaging defaulting customers. Track payments and maintain activity logs to ensure timely collections.
What you’ll do
• Negotiate effective payment plans and settlements. • Engage defaulting customers via phone and email. • Track payments and follow up on promises. • Maintain daily activity logs of calls and contacts. • Verify overdue arrears and follow up.
What you’ll bring
• University degree in related field. • 1+ years in consumer loans operations. • Strong analytical and problem-solving skills. • High self-motivation and interpersonal skills. • Excellent verbal and written communication. • Microsoft Excel proficiency.
Life at Fairmoney Microfinance Bank
Offers performance bonus, training and development, pension plan, and private health insurance.
About Fairmoney Microfinance Bank
FairMoney is building a leading mobile bank for emerging markets, offering digital microcredit and expanding financial services across Western Africa and South-East Asia.